New, well established or rapidly growing company can all become entangled in complex systems or process landscapes when delivering a project.
These furrowed systems usually foster isolated project management methodologies, processes and tools. When a company begins to establish these siloes seven primary issues emerge and ultimately hinder a businesses growth, these include:
1- Employee productivity
Lack of integrity and governance increases manual tasks and a stronger likelihood of duplicated tasks. This wastes value time and causes employees to lose motivation and productivity.
2- Informal knowledge management dependency by individuals
When projects are managed without aligned governance or systems, each assigned employee begins to focus on delivering a project via their own accord or pathway. This results in them harbouring valuable project information on local drives, inboxes or other non-accessible public paths. Should this resource leave the company, the project’s knowledge and methods will also disappear.
3- Lack of real time visibility on a projects status
When governance and systems are unintegrated, a business develops overlapping data sources and cannot readily obtain a projection of its performance or pipeline within a timely fashion
4- Increased client churn
Client satisfaction is the pillar to a company’s continued success. It is essential a company provides exceptional client service or risk having clients take their business elsewhere. When clients are unable to quickly obtain accurate information, they will be inclined to relocate their business to a competitor.
5- Lack of information reliability
Unintegrated governance and discipline causes multiple information sources. This causes a project manager to create their own way of managing information, which subsequently provides disjointed methodologies and project result outputs.
6- Gaps between objectives and deliverables
Unintegrated portfolio/program governance creates a large gap between a project’s strategy and its delivery. Lack of governance creates holes, inconsistency and lack of accountability in delivering the business benefits. This also results in unaligned business objectives.
7- Complexities and cost
With so many incongruent practices emerging, businesses waste enormous amount of time and money on trying to integrate and maintain uniformed processes... This costs a significant amount of money on systems, software and labour.